Troubleshooting
Troubleshooting common ebike issues.
Common issue:
Motor not working: The wheel only make a noise while pressing throttle in PAS1~3 level--Motor Troubleshooting/Motor Hall Checking
Possible causes:
- Motor cable loose/damaged
- Poor connection of controller
- Clutch failure
- E24 Hall motor
Battery not working: The battery doesn‘t charge--Battery Troubleshooting/Battery Voltage Testing
Possible causes:
- Wrong charger/charger failure
- Battery failure
Error code:(The motor will not work as long as the code appears)
E22=Throttle Abnormality:Screen shows E022 and the throttle is not working.--X5X7 Controller Checking/Mountain bike Controller Checking
Possible causes:
- Throttle wire failure
- Poor contact of controller lead
--Unplug the throttle cable connector and reconnect it.
--Check the controller connection.
E24=Motor Hall Signial Abnormality--Motor Troubleshooting/E24Troubleshooting
Possible causes:
- Motor cable loose/damaged
- E24 Hall motor
- Poor connection of controller
--Check whether the motor cable is loose or damaged.
--Refer to the testing file and use mutimeter to check the motor.
E25=Brake Abnormality:Screen shows E025, the throttle and PAS are not working--E25Troubleshooting
Possible causes:
- Poor contact of brake lead
--Unplug the brake cable connector and reconnect it in turns.
E30=Communication Abnormality--E30Troubleshooting
Possible causes:
- Wire faulty or poor connection