Welcome to Eahora! We're here to help you with all your ebike needs. Whether you have questions about our products, pricing, service, or warranty, we're always happy to assist you.

To get in touch, simply fill out the contact form below or send us an email at We strive to respond within 24 hours during our business hours from 06:00 PM to 00:00 AM (PDT), seven days a week.

In case you haven't received a response from us within 24 hours, it may be due to an incorrect email address, a full inbox, or an issue with the recipient's email server. To ensure we can assist you promptly, please include your phone number in your initial email to us.

If you purchased your Eahora ebike on Amazon, we recommend contacting our Amazon Customer Service Team directly at for prompt assistance.

Thank you for choosing Eahora! We look forward to helping you with your electric bike needs.

If you have any product issues, please also add your order number in the message for a better and more prompt solution.