Even after a problem, this is still a great bike
After about 100 miles driven, we had a controller problem and a front motor problem. The problems were solved using the Service group at Eahora. We uploaded videos of what we were experiencing as requested, and Eahora was able to diagnose the issues. The bike now has over 900 miles on it, and it is a joy to ride. We are moderately experienced ebike users, and this approach works well for us. The bike is a joy to ride.