Pay for Failure

What can I do if my credit card payment fails?

Credit Card Payment

  • Check if the credit card number, date, and verification information are correct.
  • Try another credit card, make sure the card is valid with sufficient credit.
  • Payment collection service is provided by a European agency, Payment Gateway. Please make sure your credit card is valid for cross-border payment. You could consult the credit card issuer on this.
  • Contact the credit card issuer or Eahora to inquire about the specific reason for the transaction failure.

Paypal Payment

  • If you have a PayPal account, please try to pay with PayPal.
  • Even if you don't have a PayPal account, select PayPal on the checkout page and click the complete order button. You'll then be directed to a page where you can access PayPal and debit/credit card payments (for the latter, you don't need to register for PayPal).

Steps as follows: