SHIPPING POLICY

Shipping area

Eahora offers free FedEx/UPS Ground shipping on qualified orders. Valid on orders shipped in the contiguous 48 States only. Don't ship to Alaska, Hawaii or any territory or jurisdiction outside of the contiguous United States.

Where the package shipped from?

Our fulfill centers: Rancho Cucamonga & Ontario, CA United States

Processing time

We will make the order shipping label within 24 hours. Order will be shipped within 1-2 business days. Orders will not be processed on Saturday or Sunday.

Delivery times

It's our goal to make sure your order is processed quickly and efficiently.

Destination Shipping Time (business days)
United States 5 - 12


Track your order:

  • When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.
  • If for any reason you don't receive this or for more shipping information, please email us at service@eahoraebike.com and we will update on your order's progress.

Local Pickup

To avoid more damaged packages in delivery. We are welcome people to drop by our warehouse and pick the bike up on your own. In addition, we can provide $50 off for pick-up orders.

Step 1. Contact us(service@eahoraebike.com) to get electric invoice.

Necessary information that customers need to provide: 

  • Your name, phone number and email address.
  • Which Eahora E-Bike's model and which color. 

Step 2. Get an appointment from our colleagues in the warehouse.

  • Appointment phone number
  • Pick up location
  • Only pay when you get the package