Different models of Eahora electric bikes have different error detection systems integrated into the display and controller. If your e-bike shows an error code, Eahora recommends stopping and avoiding the e-bike until the error is resolved. The error codes don't cover everything that can go wrong, but they do cover quite a few things. In case they pop up in front of you, you should know what they mean and how to troubleshoot them.
In this blog, you can match the error code displayed on the e-bike screen with the information below and follow the inspection process listed below to troubleshoot the problem.
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B04U II display -- Used on Romeo Pro II and Romeo II.
1. E05: Twist/Throttle failure
2. E08: Motor hall signal cable fault
3. E12: Current failure
4.E17: Brake failure
5. E24: Motor hall fault
6. E30: Communication failure
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KD926 display -- Used on Juliet III.
1. E24: Motor hall fault
2. E25: Brake failure
3. E30: Communication failure
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B04U I display -- Used on Romeo Pro and Juliet II.
1. E05: Twist/Throttle failure
2. E06: Undervoltage protection state
3. E12: Current failure
4. E17: Brake failure
5. E30: Communication failure
*** For battery voltage testing in E06 and E12, please click on Romeo Pro & Juliet Battery Voltage Testing.
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81F display -- Used on Juliet, Apus, X7 Special, AM100 and AM200 Special.
1. E22: Throttle failure
2. E25: Brake failure
3.E30: Communication failure
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M8 display -- Used on Cupid.
1. E21: Current failure
2. E22: Throttle failure
If your e-bike is under warranty, please send the relevant videos or pictures to the after-sales service after troubleshooting, and provide the bike serial number or motor code, we will help you.
If you have any questions when troubleshooting, please contact after-sales service.
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Comments
I had to run through deep puddles and everything went dim then died got error 30 now if I put the battery back in the headlight come on but the system does not,and the smell of electric wires burning so I had to walk it home with the battery strapped to my seat so my question is can this Juliette 1 be saved or is it toast , I can’t believe this happened i thought it was water proof. What should I do, please help this is all I have for transportation. Thank you in advance.
I’m having issues with my bike front wheel motor is not working air 24 I believe motor halt and now I got air 30 my controller. How can I get hold for your team so I can work on there get back on the road I just bought the bike.
I got your bike, Romeo two pro I like it, but it fell over and now I have a code on my screen. This is the code I get when I put brakes. ! The brakes were fine, but I get that code every time I put on the brakes. what could it be and can I clear it out?
I have code # 09. What is it and how do I fix it??
Thank You for your help.
I have a Romeo Ultra 2. I have code 54. Can someone please assist me
Recently purchased a brand new controller and new throttle. Installed the controller/throttle. The bike worked for a couple of days but now getting 05 Error Code. Have tried everything but the bike is not working. Please help me fix this problem.
Mine also only goes 8 miles an hour. What do I do? I’ve only had for like four months.
I need back brake pads. Can I buy them from and I want the front ones also thank you sincerely, James
Just got my pro 2 Romeo and I got the error code 5. Did all the checks and still nothing. How long do I have to wait for a replacement if I even get any at all. Not sure what to do.
Romeo 2 months old only goes 8 miles per hour. It had codes 17 e6 & 30. Cleared codes and still the same but codes are gone. What should I look for or test? Thanks