Different models of Eahora electric bikes have different error detection systems integrated into the display and controller. If your e-bike shows an error code, Eahora recommends stopping and avoiding the e-bike until the error is resolved. The error codes don't cover everything that can go wrong, but they do cover quite a few things. In case they pop up in front of you, you should know what they mean and how to troubleshoot them.
In this blog, you can match the error code displayed on the e-bike screen with the information below and follow the inspection process listed below to troubleshoot the problem.
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B04U display -- Used on Romeo Pro and Juliet II.
1. E05: Twist/Throttle failure
2. E06: Undervoltage protection state
3. E12: Current failure
4. E17: Brake failure
5. E30: Communication failure
*** For battery voltage testing in E06 and E12, please click on Romeo Pro & Juliet Battery Voltage Testing.
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81F display -- Used on Juliet, Apus, X7 Special, AM100 and AM200 Special.
1. E22: Throttle failure
2. E25: Brake failure
3.E30: Communication failure
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M8 display -- Used on Cupid.
1. E21: Current failure
2. E22: Throttle failure
If your e-bike is under warranty, please send the relevant videos or pictures to the after-sales service after troubleshooting, and provide the bike serial number or motor code, we will help you.
If you have any questions when troubleshooting, please contact after-sales service.
Comments
My Juliet 2 bike started throwing up an Err 08 code, and I was wondering if anyone know what causes it or how to fix it? It’s pretty much inoperable at the moment.
Hello I have the Romeo pro and I am getting 2 codes 08 and 12 any ideas?
Every time I adjust any settings up or down my speed drops by half and I haven’t been able to get it back. I don’t know what to do. This bike is brand new. At the moment I have a 3000$ / 150lbs pedal bike. Looking for help. Acts a little like a Trojan horse type of program.
Every time I adjust any settings up or down my speed drops by half and I haven’t been able to get it back. I don’t know what to do. This bike is brand new. At the moment I have a 3000$ / 150lbs pedal bike. Looking for help.
My err 5 keeps showing up and bike wont run even after throttle replacement.
I have the cupid, and I have replaced the controller and my bike still just shuts off with codes 16 and 22. Any help would be awesome
I have the cupid, and I have replaced the controller and my bike still just shuts off with codes 16 and 22. Any help would be awesome
I have an x7 and like it, but need a shop in nyc to repair it. Is there a shop familiar with this bike in NYC?
Thanks,
John